Disputes over workers’ compensation benefits often extend beyond questions of injury and into the calculation and administration of payments, particularly when employees believe insurers have undervalued their claims. While injured workers may seek to challenge such practices through broader consumer protection laws, courts must determine whether those claims fall within the exclusive framework of workers’ compensation statutes. A recent Massachusetts decision addressed whether employees can pursue claims for unfair or deceptive practices against insurers in court, or whether such disputes must remain within the workers’ compensation system. If you are facing issues related to benefit calculations or claim handling, you should consider consulting a Massachusetts workers’ compensation attorney to understand the proper avenues for relief.
Case Setting
Allegedly, the plaintiffs were employees who sustained injuries while working on a large-scale construction project and subsequently received workers’ compensation benefits through the defendant insurer. The plaintiffs contended that the benefits they received were improperly calculated because certain fringe benefits were excluded from the determination of their average weekly wages.
It is alleged that the plaintiffs believed the defendant insurer engaged in unfair and deceptive practices by misrepresenting the amount of benefits owed, failing to include additional compensation components, and delaying proper payment. The plaintiffs further claimed that these actions forced them to pursue additional proceedings to obtain the benefits they believed were due. Continue reading →
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